App / Mobile
6030bet collects and uses your account data to keep your sessions consistent across every device you pick up — this policy explains what we collect, why we collect it, and the choices you hold. Access to our platform and this policy's protections depends on your local law and eligible regions.
When you create an account with us, we collect the details you provide during registration — name, contact information and, where relevant, payment details associated with methods such as Nagad or Bank Transfer. We also collect session data: which device you used, your browser type, and the pages you visited. This helps us deliver a consistent experience whether you return on mobile or desktop. We do not sell your personal data to third parties. Where we work with service providers to process transactions or support account verification, those arrangements are covered by data-handling agreements that restrict how your information can be used. Cookies and similar tools record session preferences so you do not have to re-enter choices on each visit. You can manage cookie preferences through your browser settings; blocking some cookies may affect how certain account features load. Data we hold is kept only for as long as your account is active or as required to meet our record-keeping obligations. If you close your account, we retain a limited record for the period our obligations require, then delete or anonymise remaining data. This policy applies to all account holders; eligibility depends on local law and the regions in which our platform operates.
Not every service you encounter through your account falls directly under this policy. We distinguish between areas we control and areas managed by third parties so you know where to direct questions. Check the four scope areas below before contacting support with a data query.
Login sessions, password resets and device-linked authentication sit inside this policy. When you access your account on a new device, the data logged during that session — device type, IP reference, timestamp — falls under our retention and deletion rules.
Deposit and withdrawal records processed through Nagad or Bank Transfer are covered here in so far as they are stored on our side. The payment provider's own privacy terms govern data held within their systems; we do not control those records.
Game play history, lobby navigation and in-session preferences recorded by our platform are covered by this policy. RTP figures or game mechanics displayed within a title come from the game provider and are not data we generate or store as personal records.
Links leaving our platform, external wallet apps and any non-6030bet service you reach from our pages operate under their own privacy terms. We are not responsible for how those services collect or handle your data once you leave our environment.
You hold specific, actionable rights over the data we hold about you. Reviewing what we have, correcting a detail that is wrong, or asking a question about how your information is used — each of these is something you can action through your account or by contacting our support team directly. We aim to respond to data queries within the window set by our published process, though response times are not fixed and depend on query complexity. Where your request relates to a payment record — for example a Nagad deposit reference — we may need to verify your identity before releasing that information. The steps below describe the four main rights you can exercise and how to start each one. Eligibility to exercise these rights may depend on local law and the region in which your account is registered.
Open your account dashboard to see the transaction history, session log and profile details we hold. For a fuller data summary, send a written request through our support route and we will compile the records held against your account.
If a name, contact number or linked payment reference in your profile is wrong, go to account settings and update the relevant field. For changes that cannot be made in-app, reach our support team with a correction request and your account reference.
Any question about what we collect, why we retain it, or who can access it can be directed to support. Include your account ID so the team can pull the relevant records quickly and give you a precise answer rather than a general response.
If you close your account and want remaining personal data deleted, submit the request via our support channel. We will confirm what can be removed immediately and what we are required to retain for our record-keeping obligations.
Privacy questions — whether about data access, correction requests or cookie use — can be sent to us through the routes below. Use the channel that matches your query type; for account-specific data requests, always include your account reference so the team can locate your records without delay.
The live chat widget in your account area connects you to the support team for real-time privacy queries. Suitable for quick clarifications about what data is held or how a specific record was generated.
For formal data requests — access summaries, correction submissions or deletion requests — email is the recommended route. Include your full account reference and the nature of your request so the team can handle it without needing follow-up details.
The Help Centre in your signed-in account area lists the published support routes and data request forms. Start there to find the right submission path before reaching out by chat or email.
We apply access controls so that personal data is available only to the staff or systems that need it to operate your account. Payment references tied to Nagad or Bank Transfer transactions are stored in a separate record layer from general profile data. We review our data handling practices when our platform processes change, and we update this policy to reflect those changes.
We use session cookies to keep you logged in across page changes and to preserve lobby preferences between visits. These do not carry payment credentials. Manage or remove cookies at any time through your browser's privacy settings; some account features may behave differently without them.
Active account data is held for as long as your account remains open. Once you close your account, we retain only what our obligations require, then delete or anonymise the rest. We do not hold transaction records beyond the period our record-keeping rules specify.
Internal access to your personal records is limited to account operations and support staff handling your queries. We do not give third-party marketers access to your profile. Where payment processors such as Nagad or Bank Transfer receive data, they operate under their own published terms.
When we update this policy, the revised version is published at this page address. We do not notify each account holder individually for minor clarifications, but material changes to how we collect or use data are flagged in your account area when you next log in.
The questions below cover the data rights and account data topics our support team hears most often. If your question is not answered here, use the contact routes in the support section above.
We collect the details you enter during registration: name, contact information and any payment reference you link to your account, such as a Nagad number or Bank Transfer detail. We also record session data — device type, browser and pages visited — to keep your account consistent across devices.
Open your account dashboard for a summary of transaction history and profile details. For a complete data record, contact support with a written access request and your account reference. We will compile the information held and send it through the channel you used to request it.
Yes. Go to account settings to update most profile fields directly. If the field you need to change is not editable in-app — for example a registered contact number tied to a Nagad record — reach support with your correction request and account ID and the team will handle it.
We do not sell your data. Where payment processors or account verification services need limited data to carry out their function, those arrangements are governed by agreements restricting further use. Third-party services you reach from our platform operate under their own separate privacy terms.
Cookies keep your session active and save lobby preferences so you do not re-enter them each visit. They do not store payment credentials. You can manage or block cookies in your browser settings; doing so may affect how parts of the account area load or remember your preferences.
After account closure, we retain only the records our obligations require for the applicable period, then delete or anonymise the rest. If you want to request deletion of specific data alongside closure, submit that request through our support channel with your account reference included.